We manage the full investigative process, from document review to witness interviews, legal research, and detailed reports setting out findings of fact, findings of law and policy, and recommendations. We are proud of our consistent, sophisticated legal analysis; our practical and efficient approach to responding to complex, high-stakes complaints; and our significant experience conducting investigations for federally and provincially regulated employers and service providers.

We assist with identifying underlying issues that may be impacting workplace or team culture, ranging from morale and retention issues to more specific equity-related concerns, like retention or advancement of members from equity deserving groups. We create a process to gather feedback from the appropriate stakeholders, which is tailored to the stakeholders we meet with, and provide an anonymized report outlining concerns received and recommendations for paths forward.

Where a fulsome intake process has not yet been conducted by an organization, we gather the facts and evidence underlying a complaint and advise the organization if an investigation is recommended or required under law or policy. We are dedicated to supporting organizations with fulfilling their obligations to conduct a reasonable investigation, and providing alternatives where one is not required, including facilitated discussions between the parties in conflict.